Description: Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success, Hardcover by Berry, Leonard L., ISBN 0684845113, ISBN-13 9780684845111, Used Good Condition, Free shipping in the US A former National President of the American Marketing Association goes beyond the scope of his previous works to explore how flourishing service companies maintain over the long term the level of good service that got them started. 25,000 first printing. Tour.
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Book Title: Discovering the Soul of Service : the Nine Drivers of Sustainable Business Success
Number of Pages: 288 Pages
Language: English
Publisher: Free Press
Item Height: 1 in
Publication Year: 1999
Topic: Marketing / General, Customer Relations, Management
Illustrator: Yes
Genre: Business & Economics
Item Weight: 16.5 Oz
Author: Leonard L. Berry
Item Length: 9.2 in
Item Width: 6.1 in
Format: Hardcover